LTi Technology Solutions | Knowledge Base

Release Notes Portal

Click Here for a searchable database of all ASPIRE v5.19 and v5.20 customer release notes - If prompted, use lti as the username with @spire4u as the password. 

    ASPIRE Help

    Click here for complete ASPIRE v5 Help - if prompted, use lti as the username and @spire4u as the password. 

      ASPIRE API Documentation

      Click here for ASPIRE v5 API documentation, examples and Help  - if prompted, use lti as the username and @spire4u as the password. 

        ASPIRE Data Views

        Click here for a searchable list of ASPIRE data views used for reporting - if prompted, use lti as the username and @spire4u as the password. 
          • Recent Articles

          • Using Prenotes in ASPIRE

            Prenotification (Prenote) for ACH Electronic funds transfer in the United States using the ACH method allows for the use of Prenotification (prenote) to check whether the recipient bank account (for example, the borrower’s bank account from which ...
          • Why is a customer not available to link to a Portal user?

            To grant access to view contracts in the Portal, a Portal user must be connected to one or more Accounts (representing Customers or Guarantors). The Customer Portal is designed to help borrowers/lessees with active contracts (booked and not ...
          • Searching for Customer Portal users

            Administrators can use search and filters to find the Portal user needing assistance or management. Portal Users Search Administrators can search by the user's name (first, last, or both) or email address. This search uses Soundex ...
          • Branding - Customizing the Portal to Meet Brand Needs

            The Customer Portal is designed as a secure and user-friendly platform where borrowers can review information about their contracts with confidence and interact with the finance company. Part of building that confidence includes incorporating ...
          • Timestamp on Contract Status History from DocuSign integration triggered status changes

            Summary: The Date and Time on Contract Status History entries recorded from DocuSign are always in Pacific Standard Time The ASPIRE DocuSign integration allows for automatic update of the ASPIRE Contract Status when an envelope created through an ...
          • Popular Articles

          • ASPIRE Upgrade Preparation Guidance

            Summary This article is intended to provide guidance for ASPIRE v5 customers to test a new release of the system prior to deployment for production use. The processes outlined are not representative of all potential configurations and usage of the ...
          • Partial Payoff - Loan

            1. Do a quick search for the contract ID, and double click the icon for Payoff Calculator. 2. Click the “Loan Items” tab at the top, and select the assets to payoff. 3. Go back to the Payoff tab, and input the Payoff Date. This is the date interest ...
          • Month End Procedures ASPIRE

            See attachment for guidance on processing month end
          • Enforcement of Password Rules In 5.20.33+ Releases of ASPIRE

            Beginning in the 5.20.33 release of ASPIRE the Password Rules and Account Rules settings configured under Administration -> Account Security are now enforced upon every login session to the system. This includes users configured in the system that ...
          • Adjusting Monitors for Non-Supported Screen Resolution Issues in ASPIRE

            ASPIRE's display can be impacted for users that have the resolution on their monitor not set to 1024 x 768 as recommended as a system standard. This can cause text to overlap, screens to not fully display and other display issues in some screens that ...
          • Recent Topics

          • US deal payout

            Good day, Need your help to figure out from where can we fix the amount for US deals as the tax is being calculated in Cad however, the deal is in US. below is the original one: Thanks and regards,
          • Teaser Rate in Pricing

            In Aspire Pricing Configuration, there is a Tab for Teaser Rate which then activates, further down page, fields for the teaser rate information. Is there documentation on this function? I expect that for the period selected that rate would be used then
          • Duplicate transactions / Double Export from LP to GP

            This Ticket is High Priority since the month-end processing should be done soon. We figured out that transactions for some period are posted twice in Great Plains for ACQ. There wasn't any issue last Monday, so most probably the issue occurred today or
          • Merging Contracts

            Is it possible to merge two contracts? For example, if I want to combine two existing contracts (with the same customer), is there a merge function? The result would combine all of the equipment in one spot and add the payments into one, easy invoice
          • Processing Partial Termination on Non-Accrual Lease

            Is there any guidance on how to process a partial termination on a Non-Accrual and what to expect the system will produce for entries?
          • Account Suffix Dropdown Options

            We are running into situations where our customers have the word 2nd or 3rd or even just the number 2 or 3 at the end of their name but the only Suffix Options in Aspire are II, III, Jr or Sr. We need the name in Aspire to match exactly to our customer's
          • Lease Portfolio Purchase

            We're looking at a potential opportunity to purchase an existing Lease Portfolio from a different entity. Is Aspire capable of booking a portfolio of leases via an import file or can someone please let me know what the system capabilities are for this
          • Participation Capabilities

            Can you please tell me if there is any way in Aspire that we would be able to have a 50% participation on an EFA contract (sell 50% to another entity)? Currently the lease sales we do are at 100% but we have a rush relationship pending where there would
          • Login History Report

            With so much remote work since Covid I am trying to analyze my users login/logout activity. It is difficult when the times recorded on the report apparently are in different time zone. I assume the times are for the server time zone. If I do a translation
          • Industry Type Codes

            We currently use SIC Types in the Industry Code Maintenance, but would like to switch over to NAICS. How difficult a switch is this to put in place ignoring the volume of customer profiles to update? thanks
          • Payment Receipt History SSRS .rdl Information

            Hello, I am working on automating some reporting that one of our end users manually puts together.  One of the sources that she pulls data from is the Payment Receipt History paginated report.  Would it be possible if I could get the query/queries from
          • Work Queue Joins and Filters

            I'm trying to replicate the structure of a few work queues one of our users creates, but I can't find where the underlying queries (that I assume generate the work queue data) are stored in the Aspire SQL Server database.  I've found a table (dbo.[LookupUserDetail])
          • What sort of questions should be submitted to this Community?

            Welcome to the ASPIRE Community Help Center! This forum is where questions can be submitted about LTi products and services to be answered by our subject matter experts. If you would like to know more about the capabilities of our products, tips on processing