This article is intended to provide guidance for ASPIRE v5 customers to test a new release of the system prior to deployment for production use. The processes outlined are not representative of all potential configurations and usage of the system and do not constitute a warranty against issues occurring following the upgrade of a production instance to a later version of the platform. Customers planning to adopt a later version of the system should use this information as a baseline to develop a strategy that includes their business processes, licensed modules, integrations and other processes specific to their use of ASPIRE v5.
All processes to be validated prior to a production upgrade should be tested in a non-production instance of ASPIRE v5. If a test environment is needed please reach out to LTi Account Management.
In preparing for a production upgrade testing effort it is
recommended that customers review their current usage of the ASPIRE platform to
accurately gather an inventory of users, business processes and other critical
information to establish a testing methodology. Examples of information to
It is recommended that a formal project plan with assigned resources and deliverables be developed prior to the commencement of testing efforts. An owner of the project plan to maintain it throughout the testing efforts with documented progress, representatives of functional business teams, representatives of technical teams and other critical business process owners should be considered stakeholders of the upgrade effort.
A sample template for documenting a project methodology is
attached to this article and can be used as a baseline for constructing an
approach that incorporates specific business processes into the validation of a
later release of ASPIRE v5 prior to a production upgrade.
Customers engaging in an upgrade testing effort should submit requests, inquiries or potential issues to LTi via standard Application and Technical Support processes. If assistance in planning and executing a production upgrade effort is needed, our Account Management team can provide further information as to the services available and their associated costs.