DocuSign Integration User Guide

Please see Attachments to download the guide.

Last Update: 2025-09-30

This article is the holding place for the most recent version of the ASPIRE v5 - DocuSign User Guide.

Throughout the Knowledge Base there are also individual articles on relevant topics related to this integration

• Related Articles

• DocuSign - Signer being asked to sign in the wrong place

  When there are multiple signers for a given Role (for example, multiple personal guarantors), the DocuSign integration supports matching description of that signer (for example, their name) with the DocuSign actions that signer is supposed to take. ...

• Submitting Documents to DocuSign/Creating a DocuSign envelope

  Use the attached steps for more detail on how to create a DocuSign envelope using the integration in ASPIRE v5. The ASPIRE DocuSign integration uses the DocuSign Remote Signing Ceremony, where DocuSign will send an email to each signer inviting them ...

• Customer Support Guide

  See attached document for complete details. LTi Technology Solutions is committed to providing quality products and services to its customers. As a leading provider of solutions for the equipment finance industry, our commitment to customer ...

• DocuSign - Shared Access - Allowing other DocuSign users to manage and send envelopes on your behalf

  LTi recommends that as few DocuSign account configurations as possible are maintained in ASPIRE, to prevent duplicate account configuration efforts. With that being said, we understand that the user credentials used to consent to ASPIRE working on ...

• 400 Error when using DocuSign Integration

  Normally, when an ASPIRE user attempts to submit an envelope to DocuSign, a “success” message will be returned along with a DocuSign Envelope ID. Occasionally, an error message will be returned. Typically, this is a 400 error. 400 errors indicate a ...