DocuSign Integration User Guide
Please see Attachments to download the guide.
This article is the holding place for the most recent version of the ASPIRE v5 - DocuSign User Guide.
Throughout the Knowledge Base there are also individual articles on relevant topics related to this integration
Submitting Documents to DocuSign/Creating a DocuSign envelope
Use the attached steps for more detail on how to create a DocuSign envelope using the integration in ASPIRE v5. The ASPIRE DocuSign integration uses the DocuSign Remote Signing Ceremony, where DocuSign will send an email to each signer inviting them ...
DocuSign Integration - Contract Status Updates
Background Finance companies generally have multiple credit applications in process at the same time which often means having to prepare documents for signing, getting the documents to the signers, and tracking when the documents come back signed on ...
DocuSign - No signers in the Sign Documents screen
To create an envelope using the ASPIRE DocuSign integration, you must have at least one signer listed in the signer section (outlined in red in the screenshot). Sometimes, no signers will appear in the Sign Documents screen. To uncover the problem ...
Customer Support Guide
See attached document for complete details. LTi Technology Solutions is committed to providing quality products and services to its customers. As a leading provider of solutions for the equipment finance industry, our commitment to customer ...
503 error when using DocuSign Integration
503 errors indicate that the service is unavailable. Most commonly, this is a temporary state where the service is unable to process the request, but it could also be an indication of a less transient issue and may require LTi to restart the service. ...