Configuring an Inquiry Only User in ASPIRE

Configuring an Inquiry Only User in ASPIRE

To limit a user to having no ability to make changes to ASPIRE v5 data but enable the retrieval of system information the following configuration can be applied to do the following:

  1. Provide access to inquiry-only Work Queues
  1. Provide access to the Customer Service functionality
  1. Provide access to Contract accounting information and amortization schedules
  1. Provide access to standard system reports
The attached guide is intended to be a baseline for accomplishing this in the ASPIRE system but is not all-encompassing for all modules and configuration scenarios.

    • Related Articles

    • How to build a new User in ASPIRE v5

      See Attachments for more information: 1. BASIC version of these instructions with screenshots. 2. DETAILED version of these instructions with explanation of all fields. 3. Video that walks through building a new user in Detail. Click Here for the ...

    • DocuSign Integration User Guide

      Please see Attachments to download the guide. This article is the holding place for the most recent version of the ASPIRE v5 - DocuSign User Guide. Throughout the Knowledge Base there are also individual articles on relevant topics related to this ...

    • Error When Opening Document Templates in Aspire

      Example of Error: How to Resolve: 1. Open the Control Panel, locate Office, right-click and select "Change". 2. Make sure that the "Add or Remove Features" is selected and click "Continue". 3. Expand "Office Tools". 4. Make sure that "Actions .NET ...

    • ASPIRE 5 x License Upload

      In the following directions, you will be updating the ASPIRE v5 license. Before proceeding, ensure you have a valid license text file provided by LTi Technology Solutions. 1. Open Aspire and then click, Sign in. **Please make sure you are signing ...

    • Configuring ASPIRE Logging

      ASPIRE logging can be configured under the diagnostics tree found in Global Settings under the Administration section. There are several different options for configuring where and how ASPIRE writes log messages. By default, ASPIRE is configured to ...