Configuring an Inquiry Only User in ASPIRE

Configuring an Inquiry Only User in ASPIRE

To limit a user to having no ability to make changes to ASPIRE v5 data but enable the retrieval of system information the following configuration can be applied to do the following:

  1. Provide access to inquiry-only Work Queues
  1. Provide access to the Customer Service functionality
  1. Provide access to Contract accounting information and amortization schedules
  1. Provide access to standard system reports
The attached guide is intended to be a baseline for accomplishing this in the ASPIRE system but is not all-encompassing for all modules and configuration scenarios.

    • Related Articles

    • DocuSign Integration User Guide

      Please see Attachments to download the guide. This article is the holding place for the most recent version of the ASPIRE v5 - DocuSign User Guide. Throughout the Knowledge Base there are also individual articles on relevant topics related to this ...
    • How to build a new User in ASPIRE v5

      See Attachment for detailed information on each step BASICS:   1.  Build a new Account 2.  Fill out the Login screens for that user, which will assign them to an existing Security Profile 3.  If the user needs to be able to process  Payments, ...
    • Configuring ASPIRE Logging

      ASPIRE logging can be configured under the diagnostics tree found in Global Settings under the Administration section. There are several different options for configuring where and how ASPIRE writes log messages. By default, ASPIRE is configured to ...
    • ASPIRE Multi-Factor Authentication (MFA) User Guide

      See attached document for complete details.  The attached user guide outlines the process for configuring and using Multi-Factor Authentication (MFA) in version 5.20.32 and beyond in the ASPIRE v5 system.
    • ASPIRE APR Calculation User Guide

      The functionality available in ASPIRE regarding the calculation of an APR and generating disclosure notification documents is available in the attached user guide. Attachment Contents Overview Configuration Options Application of the US APR in ASPIRE ...