DocuSign - Can't find Service Key
The ASPIRE DocuSign integration requires a Service Address and Service Key to be configured in ASPIRE for the integration to function as designed.
In the case the subscriber has forgotten or misplaced the Service Key for either Service Address, a support ticket should be opened for LTi's technical support team to issue a new Service Key. For security purposes, no one at LTi is able to look up a previously issued service key.
When requesting a new Service Key be issued, please provide the following information:
- Subscriber/Company Name
- Service Address(es) for which a Service Key should be issued
At the point of issuance, the Service Key most recently issued for the given Subscriber and Service Address combination will be invalidated and will no longer function.
DocuSign Integration User Guide
Please see Attachments to download the guide. This article is the holding place for the most recent version of the ASPIRE v5 - DocuSign User Guide. Throughout the Knowledge Base there are also individual articles on relevant topics related to this ...
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404 error when using DocuSign integration
404 errors indicate that the resource was not found. Most commonly, this is due to either an incorrect service address or due to the service being down. Recheck the Service Address, then check with LTi support to see if the requested service is ...