503 error when using DocuSign Integration
503 errors indicate that the service is unavailable.
Most commonly, this is a temporary state where the service is unable to process the request, but it could also be an indication of a less transient issue and may require LTi to restart the service.
Try the attempted process again and report to LTi support if the error persists.
401 error when using DocuSign integration
401 errors indicate an unauthorized request. Most commonly, this is due to using an invalid service key. Each service key is unique to a subscriber and service address. Please check with the assigned LTi account manager to confirm authorization for ...
400 Error when using DocuSign Integration
Normally, when an ASPIRE user attempts to submit an envelope to DocuSign, a “success” message will be returned along with a DocuSign Envelope ID. Occasionally, an error message will be returned. Typically, this is a 400 error. 400 errors indicate a ...
DocuSign Integration User Guide
Please see Attachments to download the guide. This article is the holding place for the most recent version of the ASPIRE v5 - DocuSign User Guide. Throughout the Knowledge Base there are also individual articles on relevant topics related to this ...
404 error when using DocuSign integration
404 errors indicate that the resource was not found. Most commonly, this is due to either an incorrect service address or due to the service being down. Recheck the Service Address, then check with LTi support to see if the requested service is ...
DocuSign Integration - Contract Status Updates
Background Finance companies generally have multiple credit applications in process at the same time which often means having to prepare documents for signing, getting the documents to the signers, and tracking when the documents come back signed on ...