End-of-Year Production Deployment Freeze
Production deployments of ASPIRE during the last days of the year are high risk with the number of LTi employees out of office; not only for the execution of deployments, but the troubleshooting and resolution if issues are found. These deployments also add volatility to the time of Year/Quarter/Month End reporting and work.
In Production/Live Customers
- Production Deployment freeze instituted annually December 15-January 4
- An Exception Process would be put in place for the rare deployment needs
- Exception Requirements
- Written approval from a C level in LTi
- Open a Zoho ticket
- >=5 BUSINESS days prior to Deployment Date request
- Attach the written approval
- Establish who the SME/Smoke tester
- Deployment of desired release to a Test environment and smoke test performed by SME/Smoke Tester before the requested Production Deployment Date
- Production Deployment freeze instituted annually December 15-January 4
- For Scheduling Purposes- Deployments to Production in that time should be treated like after hour/weekends= 2 weeks lead time for deployment requests
- For Billing Purposes- Deployments to Production in that time should be treated like after hour/weekends= Charge 1.5 time in implementation documentation
For future reference, please bookmark this link to the document.
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