Understanding Account Status

Question: 

When I bring up the “All Accounts” work queue and look at the Account Status, the field is either blank, “Approved” or “Active”.  What does each of these mean and how does it get changed?  Does Active indicate that the account is attached to a contract? 

Answer:

The Account Status is set at the Account level in Account Main.  These are selected manually by users.  It does not default to a status unless the status is marked as “Default” in Account Status setup (Codes and Types).  They can also be set automatically through Contract Profiles.  The “Active” status does not mean it is attached to a contract. 

The Account Status is setup in Codes and Types > Account Status 

 

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