DocuSign - Create new configuration button deactivated

DocuSign - Create new configuration button deactivated

If the Create New Configuration button is deactivated/unclickable/grayed out, verify:
  1. The Service Address and Service Key are entered and saved
  2. There are not already 10 configurations. There is a limit of 10 configurations per Service Address and Service Key combination.
    1. If you have more than 10 DocuSign users who manage documents, see Shared Access for ideas on how to meet your document management needs in DocuSign while maintaining a good ASPIRE user experience.

    • Related Articles

    • DocuSign Integration User Guide

      Please see Attachments to download the guide. This article is the holding place for the most recent version of the ASPIRE v5 - DocuSign User Guide. Throughout the Knowledge Base there are also individual articles on relevant topics related to this ...

    • Administration Configuration Review

      Please see the attached PowerPoint presentations which explain the Configuration Screens within the ASPIRE v5 Administration Menu. 2 Attached PowerPoints Admin Configuration Review Part 1 Accounting Accounting Options Depreciation General Ledger Tax ...

    • How to build a new Finance Company

      Please refer to the attachment. There are instructions provided for Global Level setup as well as for Finance Company Level setup. This article was created with the perspective that the ASPIRE v5 site has already been initially configured, and the ...

    • 400 Error when using DocuSign Integration

      Normally, when an ASPIRE user attempts to submit an envelope to DocuSign, a “success” message will be returned along with a DocuSign Envelope ID. Occasionally, an error message will be returned. Typically, this is a 400 error. 400 errors indicate a ...

    • How to build a new User in ASPIRE v5

      See Attachments for more information: 1. BASIC version of these instructions with screenshots. 2. DETAILED version of these instructions with explanation of all fields. 3. Video that walks through building a new user in Detail. Click Here for the ...