DocuSign - Create new configuration button deactivated
If the Create New Configuration button is deactivated/unclickable/grayed out, verify:
- The Service Address and Service Key are entered and saved
- There are not already 10 configurations. There is a limit of 10 configurations per Service Address and Service Key combination.
- If you have more than 10 DocuSign users who manage documents, see Shared Access for ideas on how to meet your document management needs in DocuSign while keeping a good ASPIRE user experience.
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