DocuSign - Create new configuration button deactivated

DocuSign - Create new configuration button deactivated

If the Create New Configuration button is deactivated/unclickable/grayed out, verify:
  1. The Service Address and Service Key are entered and saved
  2. There are not already 10 configurations. There is a limit of 10 configurations per Service Address and Service Key combination.
    1. If you have more than 10 DocuSign users who manage documents, see Shared Access for ideas on how to meet your document management needs in DocuSign while maintaining a good ASPIRE user experience.

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