Does how I have ASPIRE hosted affect whether I can use the Customer Portal?
To use the Customer Portal, you must have ASPIRE hosted by LTi.
If you are interested in the Customer Portal and are not hosting ASPIRE with LTi, please contact your LTi account manager for information on hosting ASPIRE with LTi.
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Contract not showing in the Customer Portal
The Customer Portal is intended to provide borrowers and lessees (and their designated representatives) access to information and actions related to their leases and loans. If a Customer Portal user reports that they cannot see one or more contracts ...
Customer Portal Admin Guide
See the attached document for details. Attached is the Administrator Guide for the Customer Portal. This document contains: A Quick Start Guide ASPIRE Configuration Requirements Customer Portal Administration
Customer Portal Design Guide
See the attached document for details. Attached is the Design Guide for the Customer Portal. This document contains information on the areas of the Customer Portal that can be customized with finance company branding. It can be used to help finance ...
Customer Portal End User Experience Guide
See the attached document for details. Attached is the End User Experience Guide for the Customer Portal. This document contains information on what borrower/lessee users will see and be able to do when using the Customer Portal, so that finance ...
Which version of ASPIRE do I need to be on to use the Customer Portal?
To use the Customer Portal integrated with ASPIRE v5, you must be on at least ASPIRE v5.20.17.