Which version of ASPIRE do I need to be on to use the Customer Portal?

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• Customer Portal to ASPIRE Field Reference Guide

  See the Attachment tab to download the guide. Each Customer Portal instance is connected to an ASPIRE instance to source information from ASPIRE to display for Portal users and to enable processing of Portal payment and service requests in ASPIRE. ...

• Customer Portal Admin Guide

  See the attached document for details. Last Updated: October 14, 2025. version 2.0 Attached is the Administrator Guide for the Customer Portal. This document contains: A Quick Start Guide ASPIRE Configuration Requirements Customer Portal ...

• Customer Portal Design Guide

  See the attached document for details. Attached is the Design Guide for the Customer Portal. This document contains information on the areas of the Customer Portal that can be customized with finance company branding. It can be used to help finance ...

• Customer Portal End User Experience Guide

  See the attached document for details. Attached is the End User Experience Guide for the Customer Portal. This document contains information on what borrower/lessee users will see and be able to do when using the Customer Portal, so that finance ...

• Contract not showing in the Customer Portal

  The Customer Portal is intended to provide borrowers and lessees (and their designated representatives) access to information and actions related to their leases and loans. If a Customer Portal user reports that they cannot see one or more contracts ...