Admin / System
Security Profiles and Global Settings
See attached document for complete details. The attached document digs into important Security Profile settings as well as Global Settings, both on the ASPIRE Administration menu. The document does not expand every setting within the Security Profile ...
Relaying ASPIRE Email Activity through Local SMTP Servers
Clients may choose to relay their ASPIRE email activity through their SMTP servers to provide a bit more control over the email activity and allow HMTL branding within their emails. The attached document describes how to install and configure the ...
End-of-Year Production Deployment Freeze
What is the issue? Production deployments of ASPIRE during the last days of the year are high risk with the number of LTi employees out of office; not only for the execution of deployments, but the troubleshooting and resolution if issues are found. ...
Administration Configuration Review
Please see the attached PowerPoint presentations which explain the Configuration Screens within the ASPIRE v5 Administration Menu. 2 Attached PowerPoints Admin Configuration Review Part 1 Accounting Accounting Options Depreciation General Ledger Tax ...
ASPIRE Change Tracking
See attached document for complete details. This document will identify the areas within ASPIRE that track changes to particular parts of a contract or account. Table of Contents Contract Changes Equipment records’ History tab Collateral records’ ...
D&B or DnB Extract File Layout
See attached document for complete details. Attached is the documentation for the ASPIRE Dun and Bradstreet extract and a sample output file.
Adjusting Monitors for Non-Supported Screen Resolution Issues in ASPIRE
ASPIRE's display can be impacted for users that have the resolution on their monitor not set to 1024 x 768 as recommended as a system standard. This can cause text to overlap, screens to not fully display and other display issues in some screens that ...
Using Quick Search
Quick Search The Quick Search field is always available on the upper, right-most part of the title bar. Quick Search filters are available in a drop-down list next to the Quick Search field. Tip: Use the keyboard shortcut, Ctrl+Q, to move your cursor ...
Setting up Customer Access to Zoho Desk and Submitting tickets
See attached document for complete details. The document outlines how to setup a customer to access to Zoho Desk and submitting tickets. The contents include setting up your Zoho account, and a review of the Home screen, Ticket Dashboard screen, the ...
ASPIRE Navigation Video
See linked video for complete details. The attached 21 minute video goes over navigating ASPIRE and understanding the menus and layouts available. Click here for the video.
ASPIRE Tips and Tricks Video
Click here for an hour of ASPIRE Tips and Tricks as presented at the 2021 Virtual User Conference on June 16th by Tom Daniels, with David Lane and Kevin Truitt.
ASPIRE Logical Architecture
See attached document for complete details. LTi Technology Solutions, a Microsoft Gold Partner (representing the highest level of competence and expertise with Microsoft technologies), chose the Microsoft .NET Framework (currently version 4.7.2) as a ...
Configuring ASPIRE Logging
ASPIRE logging can be configured under the diagnostics tree found in Global Settings under the Administration section. There are several different options for configuring where and how ASPIRE writes log messages. By default, ASPIRE is configured to ...
ASPIRE Internet Explorer Replacement FAQ
What does Microsoft’s end of support for Internet Explorer mean? Microsoft will no longer support the Internet Explorer desktop browser application as of 6/15/2022. What application is Microsoft supporting to replace it? The Edge desktop browser ...
ASPIRE Multi-Factor Authentication (MFA) User Guide
See attached document for complete details. The attached user guide outlines the process for configuring and using Multi-Factor Authentication (MFA) in version 5.20.32 and beyond in the ASPIRE v5 system.
ASPIRE Disappears Upon Signing In
When signing into ASPIRE you will notice that the application has disappeared but the taskbar still has the ASPIRE icon. If you mouse over ASPIRE you will notice a white box. To resolve this error you will need to follow the steps listed below. ...
ASPIRE v5 System Requirements
ASPIRE v5 System Requirements For hardware capacity planning, LTi uses an historical model of database backup size to plan for future growth. This projection is usually configured for 1-, 2-, and 3-year growth, but can be configured depending on ...
ASPIRE 5 x License Upload
In the following directions, you will be updating the ASPIRE v5 license. Before proceeding, ensure you have a valid license text file provided by LTi Technology Solutions. 1. Open Aspire and then click, Sign in. **Please make sure you are signing ...